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All of the handbags that we offer are in beautiful, preloved condition. Each piece is personally sourced and painted or stitched by hand special, just for you. If you have questions regarding any handbag's condition, quality or artwork, please feel free to contact us.

Each handbag that we source for our clients go through a multi-point, in-house authentication process that is unique to New Vintage. By meticulously double-checking codes, images, past sales catalogs and paying close attention to identifiable characteristics such as stitching, fabric, patterns, hardware and date stamps.  We are confident with our products authenticity and stand behind it with a full-money back guarantee.

At New Vintage Handbags, we take pride in our proprietary
process for painting handbags. Before applying any artwork, we meticulously prepare the canvas to ensure a flawless foundation for the design. Our water-resistant paint is specifically formulated which has successfully proven itself effective.  To preserve the beauty of your customized
handbag, we kindly ask that you handle it with care. While all handbags are subject to wear and tear, New Vintage is not responsible for the painted design once it is in our client’s hands.  If your handbags artwork does sustain harm, we do offer a touch-up service at an additional fee.

Installment payment plans are available through Shop Pay. Learn More

At New Vintage Handbags, we strive to provide a seamless and enjoyable shopping experience, allowing you to purchase with confidence. Our team takes great time and care to source high-quality, pre-loved handbags and meticulously prepare and hand paint each treasure special, just for you.

You may cancel your order for a full refund within 24 hours of purchase.  For purchased handbags online without personalized names or monograms, you may receive a refund up to 7 days post confirmed delivery for any reason. Due to the unique nature of our business and the timely effort of our team to service your order, New Vintage Handbags requires a 10% restocking fee. Please note that shipping charges are non-refundable, and we recommend using a trackable shipping service when returning an item, as we cannot guarantee receipt of your returned item unless it is signed for by a member of our staff.

All sales are final for:  Handbags purchased online with names or monograms, artwork painted onto a client's personal handbag, sourced handbags with custom artwork and gift cards.

To be eligible for a return or exchange, the item must be unused and in its original condition, with all tags attached and in its original packaging. Once we receive and inspect the item, we will notify you via email regarding the status of your return within 7-14 business days. 

To initiate a return, please email Design@NewVintageHandbags.com within 7 days of confirmed product delivery.

By remitting payment, you acknowledge and agree to all terms and conditions outlined in this policy. If you have any questions or require assistance, please do not hesitate to contact us at Design@NewVintageHandbags.com.

Thank you for choosing New Vintage Handbags. We appreciate your trust and look forward to creating with you.