Are your pre-owned handbags authentic?  Yes, we only offer pre-owned, 100% authentic handbags and we back their authenticity with a full money back guarantee so you may purchase with confidence.
Will you buy my bag? No, but thank you.  We only purchase our pre-owned handbags from trusted sources that we have developed relationships with, and that have proven themselves through the test of time. We strongly fight against counterfeits. 
How much is it to customize my bag? Totally depends on the size and intricacy of your chosen artwork design. This is something that our Artist or Design Coordinators can give you a better idea on when you schedule your consultation. 
How long will it take to customize my bag? If you are having your bag painted, we aim for about 14-21 days from the time we receive your handbag.  It really depends on our artist schedule, and how busy we are at that time. Your Design Coordinator can give you a better estimation on your customization consultation. For needlework, it is approximately 7-14 days.
What kind of paint do you use? Over the years we have developed an entire system that will prevent the paint from fading or chipping. We use a mix with a an acrylic base.  Combined with our system the paint is made to last. 
Will the paint wash away in the rain?  No, the paint can not be washed away with water. 
Will the paint fade or chip?  Not with the system we have in place. We are confident with our system and it has proven itself over the test of time.
Can I remove the paint if I don't want the design anymore? You can remove the paint, but it will leave the canvas where the paint was applied affected. If you change your mind on your design you originally had painted, we can paint a new design over the previous.
How do you care for your hand painted artwork?  Your artwork should last on your accessory as long as you avoid harsh chemicals and constant harsh rubbing.
Where do you buy your bags? We purchase our pre-owned handbags from secondhand, luxury handbag dealers that we have built relationships with over the years.

Click here to schedule your customization consultation today!