Are your pre-owned handbags authentic?  Yes, we fight strongly against fakes. We will not even customize a handbag if we believe it is not authentic.

Will you buy my bag? No, but thank you.  We only purchase our pre-owned handbags from trusted sources that we have developed relationships with, and that have proven themselves through the test of time. By purchasing from our direct sources we have a built in triple threat to ensure authenticity.

How much is it to customize my bag? Totally depends on the size and intricacy of your chosen artwork design. This is something that our Artist or Design Coordinators can give you a better idea on when you schedule you consultation. 

How long will it take to customize my bag? If you are having your bag painted, we aim for about 14 days from the time we recieve your handbag.  It really depends on our artist schedule, and how busy we are at that time. Your Design Coordinator can give you a better estimation. For needlework, it is approximately 7 days.

What kind of paint do you use? Over the years we have developed an entire system that will prevent the paint from fading or chipping.

Will the paint fade or chip? Not with the system we have in place. If it did we would fix it, but we are confident with our system and it has proven itself over the test of time.

Where do you buy your bags? We purchase our pre-owned handbags from luxury handbag dealers that we have built relationships with over the years.