NEW VINTAGE WILL GLADY EXCHANGE ANY STRAPS, TRINKETS OR TASSLES THAT WERE PURCHASED WITH IN 30 DAYS.
THERE ARE NO REFUNDS, EXCHANGES OR ACCEPTED RETURNS FOR ANY CUSTOMIZATION SERVICES OR PRODUCTS WITH APPLIED ARTWORK. SAMPLE BAGS MAY NOT BE RETURNED OR EXCHANGED UNDER ANY CIRCUMSTANCES.
Please be gentle with your pre-owned, vintage handbag. We ask you to condition the leather with leather conditioner on a regular basis to avoid cracking and breaking. Do not use harsh chemicals on your handbag or overload it with weight. Pre-owned handbags are used and originally made years ago. They must be handled with care. Due to the nature of our business, we will only offer repairs on handbags purchased by New Vintage within 60 days.