Return Policy

NEW VINTAGE WILL GLADY EXCHANGE ANY STRAPS, TRINKETS OR TASSLES THAT WERE PURCHASED WITH IN 30 DAYS.

THERE ARE NO REFUNDS, EXCHANGES OR ACCEPTED RETURNS FOR ANY CUSTOMIZATION SERVICES OR PRODUCTS WITH APPLIED ARTWORK.  SAMPLE BAGS MAY NOT BE RETURNED OR EXCHANGED UNDER ANY CIRCUMSTANCES.  YOU MUST AGREE TO THESE TERMS UPON CHECKOUT.

Please be gentle with your pre-owned, vintage handbag.  We ask you to condition the leather with leather conditioner on a regular basis to avoid cracking and breaking. Do not use harsh chemicals on your handbag or overload it with weight. Pre-owned handbags are used and originally made years ago. They must be handled with care. Due to the nature of our business we can not control how our handbags are cared for once purchased;  Therefore, we will not accept returns, refunds or exchanges for any purchased handbags with hand painted artwork. We will only offer repairs or touch-ups on handbags purchased online from New Vintage Handbags within 60 days. 

If you have any questions, please email Design@NewVintageHandbags.com

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